Nature & Wildlife

We had a fantastic visit to Argentina, thanks in large part to this travel company. We have not used a travel agency before, but given the complexity of the intra-country transfers and limited time to do our own research, we reached out to this company for help. Our agent was very receptive and communicative during the planning process, helping us to figure out what we wanted to do and experience while there (given that we didn’t know all the options).  He helped to curate an amazing experience. After arrival, things went very smoothly. He met us a few days before we started the excursions (we were in Buenos Aires already) to go over last minute details and we got his contact number in order to be in communication, if needed. I was extremely impressed and pleased with all the services provided by this company. The intra-country flights were arranged in such a way that we were never rushing to the airport and were able to sleep in a bit on travel days (excursions seemed to leave early in the morning (i.e. 7-8am)). The transport, both to and from the airports, but also for the exclusions, were amazingly on time, every time. The excursions they set up for us were excellent – penguins, boat rides, off-roading, up-close and personal with glaciers, beautiful scenery, water falls, and education about the areas/flora/fauna. It’s difficult for words to express what an amazing time we had! For the excursions, I was similarly impressed. The guides were all personable, knowledgeable, and (appropriately) conservation-minded.  Tours were provided in either English or both Spanish and English. The groups were pretty small, so we really felt like we were getting special treatment. And given some of the things we were scheduled for and did, compared to what some others did, our travel agency definitely knew the best tours! For example, they booked us with the one tour company that has exclusive rights to go onto the island with the penguins. Another example, they booked us on the boat tour to get close to the glacier near El Calafate (rather than just going straight to the observation area).  Or, the boat ride INTO (literally) the falls at Iguazú! I can’t say enough positive things about our experience!!

What were the most enjoyable or memorable parts of your trip?

Most memorable include getting up close and personal with the penguins in Ushuaia, the glaciers and icebergs of El Calafate, and the Iguazú falls. The most enjoyable was being able to relax and not feel anxious about what were doing next – we knew that the guides or the transport were going to show up to get us; that the hotels would have comfortable beds and good amenities; the food would be there!

If you could take your trip again, what would you do differently?

I think there are things that we may (possibly) do differently next time; however, nothing related to our travel company, but rather the things we described as wanting to do (for example, we would probably request to do more hiking excursions [again, we limited this ourselves, nothing to do with the company]).

Review by traveler Derek A.  on 1.15.2018 for a customized tour designed by Travel Agency 2308545